Your questions, our answers

Welcome to NewGenperformance! We've gathered some of the most common questions our customers ask about our athletic sportswear, accessories, and online shopping experience. We aim to provide clear and helpful information to make your journey with us as smooth as possible. If you don't find what you're looking for, please don't hesitate to contact us directly.

Frequently asked questions

At NewGenperformance, we're dedicated to providing high-quality athletic wear and exceptional customer service. Based in Millville, New Jersey, we are an online shop passionate about helping you achieve your fitness goals. Our commitment to excellence is reflected in every product and every interaction.

What type of products does NewGenperformance offer?
NewGenperformance specializes in athletic sportswear and accessories designed for peak performance and style. Our collection includes activewear, gym essentials, and accessories to support your active lifestyle.

Where is NewGenperformance located?

NewGenperformance is an online shop based in south New Jersey, United States. We serve customers across the world through our website.

How do I find the right size?
We recommend checking our detailed Size Guide for specific measurements and fitting tips to ensure you select the perfect size for your athletic wear.

What payment methods do you accept?

We accept various secure payment methods, including major credit cards (Visa, Mastercard, American Express, Discover), and other popular online payment options. All transactions are processed securely.

How can I track my order?
Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to monitor the progress of your delivery on our website or the shipping carrier's site.

What is your return policy?

We offer a hassle-free return policy. If you are not satisfied with your purchase, you can return it within 7 days for a refund or exchange, provided the items are in their original condition. Please see our dedicated returns page for full details.

Do you offer international shipping?

yes! NewGenperformance ships international 

How can I contact customer service?

You can reach our customer service team by emailing us at newgenperformance61@gmail.com or by filling out the contact form on our website. We aim to respond to all inquiries within 2 business days.

Ready to elevate your performance?

Explore our latest collection of athletic sportswear and accessories designed for excellence. Discover how NewGenperformance can help you achieve your fitness goals and look great doing it. Join our community and experience the difference.